require a fantastic website to allow customers to make complete bookings online.
The customers will need to be able to view live availability and select their accommodation and book. Similar to wotif.com but for one specific holiday destination.
The customers will need to be able to book and pay by Paypal or Credit Card (we have an online merchant facility with a bank and it is currently already working on another one of my websites which I personally designed.
In addition to the customers being able to access the website, I wish to capture their details (email at least) by offering a free PDF Holiday destination guide. I need someone who is capable at putting together a landing page and squeeze page with high conversaion rates.
All the customer’s details will need to be taken and saved for every booking – the details will be used for re-marketing. So the website must work in conjunction with a CRM system.
Another simple part of this project requires that we log which site the customer came from before entering the website.
The booking system must have the rates built in, and be able to recognise special deals for each hotel – For example, if a hotel is offering 7 Nights at the price of 5, then this must be offered to the customer when the prices come up.
In addition to booking the hotel, the customer will need to be able to book tours as well as travel insurance (our insurance provider has an online booking site). The customer will also be offered $100 off the total price of their flights, and we will need to be able to book this for them as part of the package they are booking on ther website (there are 3 airlines we work with, they all have websites which show availability and prices).
The prices must be shown in a currency of the customer’s choice, though we will set the default currency.
Whilst the prices are set according to the contracts with the hotels, the hotel managers need to be able to log into the website and provide a further discount if they like. The prices will be shown for a full year ahead, however in the last 3 months there are often “last minute specials”, and we will need to factor these in according to the hotel managers request. For example: Reduce rooms to $100 per night if there are still more than 3 available within a month of now. Hotel Managers should also be able to increase allotment (the number of rooms they are giving us to sell) however, they should not be able to reduce it.
If allotment is not available, the booking can still come through, but the Credit Card should not be charged till we can confirm if there are any rooms available for them.
Travel Agents will also need an “Agents log-in” so that they can make bookings. They will be provided a reduced rate which accounts for their commission.
In some cases, there will need to be an option for customers to pay a deposit, then log in to pay their balance at a later date (linking to a CRM to remind them of payment).
The website will need to show videos in some areas, including videos of the hotels (where available) as well as interviews with hotel managers (for some).
Each hotel will need a description as well as photos (which we will provide), they should also appear in a slide show.
There will need to be an area where people can write reviews of the hotels (Advertisements will need to be filtered out automatically), it should also say whether the customer has stayed there (by recognising whether the customer has an account on the website where they have booked and paid for the hotel) – pretty straight forward.
Customers will need to be able to search for hotels by Name, Star Rating, Location, Reveiw Rating, Specials, Price
The website will need to look visually appealing to the customer, the graphics will also need to be designed, however we have a logo which we will need on there.
The website will need to run smoothly and quickly.
The most important part of the website is SEO. The web designer must be an absolute expert in the field and use the up-to-date techniques which bring in traffic from google and other sources.
Lastly, it will need to be compatible with as many broswers and systems as possible – including all major browsers, PCs, Macs and Hand-Held Devices.
You can use the programming language which suits best. And the project will need to be completed preferably in 3 weeks.