Need an EXPERIENCED vBulletin person to troubleshoot installations. Had 4 sites installed yesterday but have been unable to logon as admin.
This is vBulletin response to support ticket:
> I cant login to the admin panel after a clean install. it tells me
> thanks for logging in and then says i used X of 5 login attempts.
That is either a cookie problem or a lack of admin access. The tools.php file can fix both problems.
Go into the do_not_upload folder in the zip file. Upload the tools.php file to the install directory on your server. Run the tools.php file in your browser and select the options to reset the cookie domain and cookie path. Then run the option to reset admin access for your user. Delete the tools.php file when done.
As for the strikes (X of 5 login attempts), try clearing your strikes by running this query on your database:
DELETE FROM strikes
> also when I try to register a new user it doesnt send out the
> confirmation email.
Try a test email:
Admin CP -> Maintenance -> Diagnostics -> Email
Are any errors reported? Do you receive the email? Try sending a test email to multiple different addresses to ensure that it’s not a spam filter problem.
This document is also useful:
http://www.vbulletin.com/docs/html/main/troubleshoot_email
This tip can also help the problem by informing the user of their status:
http://www.vbulletin.com/forum/showthread.php?t=101595
ALSO: want to have styles (that I have) installed for each of the 4 forums.
If this looks like simple stuff, you’re a reviewed provider, and can do it immediately, I welcome your bid. I’m on the west coast of the United States where it is approximately 6:00 p.m. Please give me your completion time in my local time. Thank you.
Successful completion means I will be able to log into the styled forums as Administrator.