Asterix / Trixbox Troubleshoot
Hi,
We need an experience asterix / trixbox phone server administrator to help us fix the issue below. Either by remote administration or live chat skype/msn etc.
Please let us know -
1) your experience with trixbox
2) cost to fix issue below.
Thanks,
Mitch
#############ISSUE##############
I am having an issue with an openvox A400P card with 4 FXO modules in a trixbox 2.8.0 system.
When an incoming call comes in the sip phones will ring then stop ringing, record a missed call, realise the call is coming in and pick it up for a few seconds then drop again.
it usually picks up and drops 4 or 5 times in the time of 1 incoming ring.
I watched the logs in real time to see what is happening and found that it was detecting a “red alarm” when the call dropped.
[Jun 24 15:53:56] VERBOSE[3726] logger.c: — SIP/102-09fe3c20 is ringing
[Jun 24 15:53:56] VERBOSE[3726] logger.c: — SIP/102-09fe3c20 is ringing
[Jun 24 15:54:02] WARNING[3726] chan_dahdi.c: Detected alarm on channel 2: Red Alarm
[Jun 24 15:54:02] VERBOSE[3726] logger.c: == Spawn extension (macro-dial, s, 7) exited non-zero on ‘DAHDI/2-1′ in macro ‘dial’
[Jun 24 15:54:02] VERBOSE[3726] logger.c: == Spawn extension (ext-group, 602, 21) exited non-zero on ‘DAHDI/2-1′
[Jun 24 15:54:02] VERBOSE[3726] logger.c: — Hungup ‘DAHDI/2-1′
[Jun 24 15:54:04] NOTICE[3332] chan_dahdi.c: Alarm cleared on channel 2
[Jun 24 15:54:05] VERBOSE[3730] logger.c: — Starting simple switch on ‘DAHDI/2-1′
It then clears the red alarm and starts ringing after a couple of seconds just to do it all over again
Originally I thought this issue was with only 1 phone line, but over the last day it has affected all of the lines at least once.
I have struggled to find any info on the forums and google around this, I did find a few people saying that dahdi has only recently started checking the alarms, so im hoping there is a way to disable this check or any other way to solve the issue.
Thanks,
Mitch
