Archive

Posts Tagged ‘diagnose’

Magento Store: Diagnose And Fix Bandwidth Issue

February 16th, 2012 Comments off

We have a very high level of traffic on our Magento web store for an unknown reason. This is eating up our bandwidth.

We need this diagnosed and fixed as we believe it may be related to an attack.

Diagnose And Fix Server Redirect 2

July 27th, 2011 Comments off

We have a perplexing issue – unexplainable server redirect. I type in a url that should direct me to our test server, but it directs me to our demo server.

Yes, the DNS and Elastic IPs were checked (whatsmydns.net). So this is all fine. And developer assures me it’s not in the web apps running on the test server (verified by logs he said).

Running Tomcat. Window server.

Need someone to diagnose and fix.

Diagnose And Fix Server Redirect

July 26th, 2011 Comments off

We have a perplexing issue – unexplainable server redirect. I type in a url that should direct me to our test server, but it directs me to our demo server.

Yes, the DNS and Elastic IPs were checked (whatsmydns.net). So this is all fine. And developer assures me it’s not in the web apps running on the test server (verified by logs he said).

Running Tomcat. Window server.

Need someone to diagnose and fix.

Diagnose Website Fault & Fix

May 7th, 2011 Comments off

Hi, I recently had a website built for me http://www.AvowFashion.com and although I’m over the moon with the design, the backend doesn’t seem to be working now. As I’m unable to contact the original builder of the website I’m back here to hopefully find someone to rectify my issues.

My main issue is that I upload my products via a CSV file (this can be provided), and although my back end admin seems to look like things are uploaded nothing reflects on my website. I cant delete, update or add products! As you can imagine this is pretty crucial to my website. I need somebody to go through the website, check what the issue is and rectify it.

I’ve also received an email from my hosting company (see attached). Again not being greatly computer literate I’d like the winning bid to also take a look in to what my host is saying and carry out ways to optimise things, as my issue is deffinastley not with high traffic volumes.

I need this work carried out ASAP, so please contact me with any questions you have, thank you.

Categories: Admin, CSV, Fix, PHP, Upload, Website Tags: , , , , , ,

Diagnose And Repair

July 27th, 2009 Comments off

My site is a b2b trade portal. A member can select their favorite categories and when another member posts in those categories they are supposed to get an internal message and an email alert.

I have had several code fixes and changes so I don’t know what happened but neither of these is happening.

I think maybe it has to do with sessions.php but I am not sure. This is in my template code but when I look in temporary internet file I do not see a cookie from my site being created.

<?php
include_once “myconnect.php”;
include_once “session.php”;
include_once “styles.php”;
include_once “left_mem.php”;
include_once “date_time_format.php”;
include_once “send_alerts.php”;

if(isset($_COOKIE["b2b_blead_user"]))
{
$username=$_COOKIE["b2b_blead_user"];
$sql=”SELECT * FROM b2b_members WHERE sb_username = ‘$username’” ;
$rs_query=mysql_query($sql);
if ( $rs=mysql_fetch_array($rs_query) )
{
$_SESSION["b2b_username"]=$rs["sb_username"] ;
$_SESSION["b2b_userid"]=$rs["sb_id"] ;
$_SESSION["b2b_memtype"]=$rs["sb_memtype"];
}
}

//include_once “check_msg_function.php”;

$config=mysql_fetch_array(mysql_query(“select * from b2b_config “));
//======================code here is equivalent to chron file code=============================
mysql_query(“update b2b_members set sb_memtype=”.$config["sb_memtype"].” where sb_expiry_date < NOW()”);
if(date(“Ymd”,time())>$config["sb_last_sent"])
{
//echo “working”;
send_mail_alerts();////
mysql_query(“update b2b_config set sb_last_sent=”.date(“Ymd”,time()).” where 1″);
}

The send_alert to the user email is supposed to happen when a member posts an sell offer and I can see the code in that file post_offers.php

I am not a coder so I can’t say what the cause is . I need the site to be debugged and fixed.

Thanks,

Kelark

Load Time Diagnose And Repair

April 14th, 2009 Comments off

MY main page is taking longer to load the previously.

It has at least three queries to perform.

It is a b2b trade portal. The first query from the mysql database is to find the last sell offer created and display the link and title of it.

The second query counts how many total records are in each section
Sell offers, buy offers, company profiles products and members and to display the count. Some of these are getting to have a lot of records at least by my standards. The sell offers now has 9600 rows.

I think this is where it may be taking some time.

The third quesry loads about 60 category links from the database that link to specific category pages.

I noticed that it loads slightly faster in Firefox than Internet Explorer. After loading it the first time refreshing the page is a little faster as well.

I am open to suggestions.

Thanks

Diagnose/fix Smf Error

March 25th, 2009 No comments

My site http://futureskinnybitches.com is inaccessible. It was working fine until this error came up:

“Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.”

I need you to diagnose and fix this problem.
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