I need a very affordable IT HELDESK SUPPORT outsourced for minimal level 1 support of current users on per call incident. Where my current clients can call a 800 support number and answer as the calls with a greeting script and be able to work our kayako support ticket system.
broadcast phone calls using the computer to a list of phone numbers and also the ability to use sequential or random dialing. The message will ask for a response so it needs to be able to record an answer. I do not have a land line however I do use magicjack if a phone line is needed. An example of the type of system I am looking for can be reviewed at these websites.
http://www.hosteddialer.com/
http://www.voiceshot.com
http://www.spitfiredialers.com
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