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Fix Paypal Buy Now Buttons

August 26th, 2009 Comments off

I have a website with PayPal buy now buttons.

Everything has been working great for over a year.

Now my customers are having a problem.

They add item to cart, pay through paypal and receive a confirmation that they completed the purchase and even a confirmation email.

The problem is that their card is never charged, I am never notified that they tried to purchase anything, and the email confirmation says it is from 1969 (the year) and the transaction ID is 0.

Now here’s the strange part – Some customers can check out fine and some have the error above.

I have even confirmed it myself by placing 2 orders. On one the order was fine, and the other had that error.

Maybe it is due to one order being placed from IE and the other through Firefox.

I have a javascript set up to add insurance to their order if they want it. It has always worked fine so I don’t think that is a problem but it could be.

This store uses unencrypted buttons with many fields from the PayPal button variable list here http://spedr.com/15f4p

I will not give FTP access until you find the problem. You can make a local copy of the page and test it yourself. Once you find the problem and show me that you can fix it, I will give you FTP access to the site and you will need to fix ALL of the buttons.

Payment only for successfully resolving the problem (I will test for 3 days to make sure it’s really working).

If you want to see the site, send me a PM and I’ll send everyone a URL tomorrow.

Low feedback is OK on this project if you are sure you can fix it.

Bear