We are looking for a team of programmers from Romania to do the following project:
We need a system for managing clients and subscriptions. It needs to be built fast, from scratch and at an exceptional quality level – we will do code reviews.
The system will receive new client info thru an URL call (containing client name, e-mail, address, etc). It will need to add it to the system and send him a welcome e-mail and details (e.g. login username/pass).
The system will have to be made out of the following main components:
1) Support
it has to be a ticketing system, where we can trace the whole communication (some made thru e-mails or support tickets – by filling a stand alone form, others by phone). It is ok to use an open-source system as long as it’s going to be fully integrated with the rest of the system
2) CRM = what customer did what and when
It would start out as a log per customer. When was he registered? What did he order? Did he change settings? When did we ship (shipping is made periodically – should be editable for each product – how often and default quantity)? When did he contact us? Status of support tickets, etc.
3) Shipping = ability to export a number of leads in csv and mark them as sent in the system (e.g. there will be a place where one can download a csv containing 50 leads which were not shipped yet, and once downloaded they will be marked as shipped on that day).
4) subscription system – clients can login and change profile info & subscription – change product, quantity (if they don’t want the default quantity but more or less, etc
Users should receive e-mails upon all actions (when product is shipped, when they upgrade their profile info, etc)
All e-mails should be editable, and should contain placeholders (for the username/pass for example).
The system will have to be made in English and there will be clients from various countries, so it needs to be possible to set the e-mail templates in each of the languages.
Please ask if you have any questions,
We will need the system up and running in two weeks.
When making a big please confirm you understood what needs to be done and that you are able to do it in the required time. Please also specify the technology you would use.