DO NOT BID ON THIS PROJECT UNLESS YOU ARE A GREAT APP CODER.
AND FORM DESIGNER
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NO AMATEURS. NO LEARNERS.
Build a Web app for IT service & parts management (which will pull and push sql data to/from another related mysql Web app, REG)
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please see attached files. Visio process flowchart. rtf project description. current Excel job sheet.
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this app will be used to log & process IT warranty service jobs
it will get warranty/reseller/user data from a related web app REG and will update REG
(see REG user input form here …. nationalwarranties.com.au/reg/registration/php)
it will use that data and additional entered data to create job ‘sheet’
the job ‘sheet’ wil be available on web for service agent updates and link to job sheet will be emailed to service agent
please see existing ‘hard copy’ job sheet attached. which will be completely redesigned fuinctionally for web usage.
however it does show you what data is used
my current thought is that on first use of service agent a pin number will be generated for use by that service agent to log into all jobs sent to him (having separate p/w for each job woud be too messy/complicated)
this login would display all jobs sent to that service agent for individual editing/display with search and sort facilities
obviously certain fields would not be editable by service agent and possibly some fields would be a ‘one-time’ edit
in-house there woudl be prob two clases of admin … superuser and normal user/manager
as part of this, this app needs to have a module to track RAs (replacement parts) usage & stock
i am available by email and msn 12 hrs a day gmt+10 6 days a week
regards
don card
general manager